Privacy Policy for A1Vendor

Our mission is to create Jamaica's most connected shopping experience while empowering individuals to build thriving retail businesses. To achieve this, it's essential that the information you share with us through our services is made available to other users in your country and around the world.

By using our services, you acknowledge that your information may also be shared with other services and potentially transmitted to third parties as described herein. We are committed to safeguarding the privacy of our users and the information shared during your use of our services. This privacy policy ("Privacy Policy") outlines how we, our subsidiaries, and affiliates (collectively referred to as "we," "our," or "us") handle information, including personally identifiable data, personal information, and similar data that identifies you as an individual ("Personal Data"). This information is collected through our websites, mobile applications, or any other services that reference this Privacy Policy (collectively referred to as the "Services"). Any data or information received or generated during your use of our services, including Personal Data, is referred to as "Information." Specific products, services, or promotions may have additional policies governing how we process information related to them. By submitting Information through our Services, you agree to comply with the terms of this Privacy Policy, our Terms of Service, and any other referenced documentation. If you do not agree with these terms, please discontinue your use of our services. We reserve the right to deny or suspend access to anyone reasonably believed to have violated any provision of this Privacy Policy.

Information We Collect and How We Use It

Information You Provide: We collect information you provide when using our Services, such as when you create an account, make a purchase, participate in events or promotions, send questions or comments to us or other users, complete surveys, or communicate with us or other users through the Services.

We also collect data when you sign up for marketing emails, events, or other opportunities through us. We employ various technologies, including cookies, web beacons, pixel tracking, and similar methods, to collect information. This information helps us improve our Services, including for analytical purposes. Aggregated, non-personally identifying information is also collected to operate, analyze, enhance, and optimize our website and services.

Types of Information Provided: When you sign up and use our Services, you may provide data to us such as contact information (name, address, phone number), profile data (username, password, picture, interests, preferences, addresses, merchandise sizing), education data (college and graduation year), demographic data (postal code, gender, age), your data (text, audio, video, metadata content related to your uploads), transaction data (payment and purchase details), communication data (questions and feedback), financial data (account numbers, payment card information), identity data (national identification numbers, social security, driver's license details), usage data (tracking information regarding your use of the Services), marketing data (email preferences), analytics data (data generated through your use of the Services), and other data not specifically listed here related to your use of the Services.

Information We Collect from Third Parties: You may provide information from various third-party services, and we may obtain information about you from third-party services such as Facebook, Twitter, Instagram, Pinterest, and Tumblr ("Third Party Services"). Enabling Third Party Services may involve sharing data between these services and us, governed solely by the settings, policies, and your agreements with those Third Party Services. You are solely responsible for your agreements, settings, and interactions with such Third Parties. We may use this information to improve our services. Additionally, we may obtain information about you from other third parties, including marketing partners, publicly available sources, and data providers. Withdrawal of access to information from third-party platforms or social media networks will not affect information already received from those sources.

How We Use the Information We Collect: We collect, hold, use, and disclose your Information in connection with our Services and their features. Examples of how we use your information include providing, developing, and enhancing the Service, processing orders, enabling security features, facilitating social connections, sending communications, and more. We may also use your Information to analyze and improve the service, deliver advertising, comply with legal obligations, protect rights and safety, prevent fraud, and create anonymous, aggregated data.

Legal Basis for Collecting Personal Information

We collect and process Personal Information based on different legal grounds, depending on the nature of the information and processing:

Performance of a Contract: Some Information is processed because it is necessary to fulfill our agreement with you or to take steps before entering such an agreement.

Legitimate Interest: We rely on legitimate interests for other types of processing, such as marketing, where you have a reasonable expectation or where it's necessary for fraud detection and prevention.

A Legal Obligation: We may process information to comply with legal obligations.

Consent: In certain situations, we rely on your consent, especially for marketing communications.

Sharing Your Information

We share your Information under various circumstances, including with business partners, affiliates, advisors, service providers, third parties, other users, with your consent, publicly, authorities, and for feedback purposes. Please review the full Privacy Policy for details on each of these circumstances.

Your Rights and Choices

You have several rights and choices, including accessing, updating, and deleting your Information, withdrawing consent, opting out of email communications, and more. 

Data Deletion

A1vendor is committed to handling personal data responsibly and transparently. We collect and process data to provide, enhance, and personalize our services, which include facilitating transactions, processing payments, communicating with users, and providing customer support. The data we process includes personal identifiers (such as name, contact information), transaction details, and usage data. We use secure methods to store, process, and protect this information.

Users may request the deletion of their data at any time by contacting us at support@a1vendor.com or through their account settings, where available. We will respond to deletion requests in accordance with Jamaican laws and ensure that data is deleted or anonymized to the extent required by these laws. 

Cookies and Automated Collection

We use various means of automated collection, including cookies, to gather information about your device and online activity. You can manage your cookie settings through your browser.

Data About Others

You may provide information about third parties through the Service. Ensure you have the necessary rights and consents to share this information.

Children's Privacy

We do not knowingly collect information from individuals under the age of 18. If you believe we may have Personal Data from a child under 18, please contact us.

Other Websites, Applications, and Services

This Privacy Policy applies solely to our Services. We do not control third-party offerings and recommend reviewing their terms and policies before engaging with them.

Security

We employ safeguards to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission is entirely secure.

Verification

We may verify your identity to process your information requests.

Changes to Privacy Policy

We may update this Privacy Policy and notify you of changes. Continued use of our Services indicates your acceptance of such changes.

Contacting Us

For inquiries regarding this Privacy Policy, contact support@a1vendor.com. You may also have the right to contact relevant data protection authorities in your jurisdiction.

Disagreement with the Privacy Policy: If you disagree with this Privacy Policy, you can withdraw your consent or choose not to provide us with information, which may limit your access to our Services.

Grievances: If you have any grievances related to the information you share with us, please contact us, and we will make efforts to address your concerns within a reasonable timeframe.